We pride ourselves on the quality of service provided and we invest in our staff by providing up-to-date training and support for them
We will be providing Supported Living and Domiciliary Care and Support services to adults (age 18-65 and 65 above), autistic young adults, and adults with Learning Disabilities. We pride ourselves on our flexible and cooperative approach to our work to ensure the people who will use our services receive a high-quality service.
Our support services will include Elderly Care, Learning Disabilities, Physical Disabilities, Autism, Mental Health and Dementia either in their own homes (home Care services) or in the supported living accommodation. We will also help with Social, Physical, Domestic or Personal Care.
We are an independent Social Care Provider, who will contract with Birmingham, Solihull and Sandwell. We will also deliver to the private sector
Our principal objective is to support and value all our Service Users with their conditions and disabilities, by Implementing a personalised service which will enable you to stay safe in your own environment. Enabling you to continue enjoying personalised care in the comfort of your home or enabling you to return to your home upon discharge and be supported at times that are flexible and agreeable to you until independence is regained
The objectives are to empower individuals with a feeling of self-worth and belonging whilst being supported in a safe and warm environment.
We have a team of trained management and support staff who will provide a high-quality service in line with the ‘Health and Social Care Act 2008’ (Regulated Activities) Regulations 2014.
Equality and Diversity is an area of our work where we will strive to make sure that everyone is treated with respect and dignity at all times regardless of their origin, age or background.
We will ensure that all Service Users and Staff have the fullest opportunity to freedom of speech, giving them independence, choice and control over their lives.
We aim to also make sure that it is people’s right to decide on how they want to live and be supported in their own homes in a non-discriminatory manner. All our staff are properly trained and this enables us to promote and understand service user’s needs.
Service users can use our complaint procedure to make sure that we address any concerns immediately. We take feedback from our service users seriously and will strive to show you how your feedback has helped to shape the service we provide.
Our recruitment is based on equal opportunity. We have staff members of various backgrounds and provide regular ongoing support and training for our staff to provide high-quality services at all times.
If you would like to have a confidential discussion about our care packages, please contact us on Telephone number: 0217240391
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